Chase Home Finance, LLC
Late Payment Refused as Partial Payment, Forcing Trial Modification

Chase Home Finance refused to accept Jan late payment on February 1 because it was then a "partial payment." They state their "investment rules" have changed and prevent them from taking anything but entire balances due from past due balances, any late fees accrued, other fees, and current month's payment due.
They refused to negotiate or offer repayment plan, extension or other methods to come current on the one month late in February. They took payments and held in suspense rather than applying to interest or principle, yet took $100 off top of payment and applied I somewhere else, bringing the January payment paid late below the January amount due. I made over payment of over $100 to cover any late fees and other charges on top of the monthly due.
They refused to provide an accounting of where the funds were applied. They still have not provided this information.
They demanded a trial modification plan as only alternative to avoid foreclosure.
They now say that foreclosure is likely to occur anyway as modification requires 3 months of non-payment to be approved for permanent modification. I am still making monthly payments. I don't know where this money is going. I am afraid I will lose the house anyway.
There is no guarantee that modification will be approved, but I will definitely be more than 120 days late by the end of the trial period and Chase will have every right under current law to proceed with foreclosure.

Company: Chase Home Finance, LLC
Country: USA
State: Ohio
City: Columbus
Address: 3415 Vision Dr

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