Care.com
Downgraded Account Upgraded Again, Charged Twice in One Month

I joined Care.com to look for a sitter and paid their $30 fee so I could run background checks. After I finally found a sitter who wouldn't disappear on me, I downgraded to Basic which was supposed to be free. Their site said my account was successfully downgraded to Basic. Now almost 2 months after the fact, I was somehow magically upgraded to Premium again and they have charged me twice in one month. I'm filing a report with my credit card company and have requested that Care.com close my account.

Company: Care.com
Country: USA

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