Care.com
Monthly charges for two years after ad was removed

Care.com is a scam and rip-off. Initially it is free to search for a care giver, but if you want to place an ad and to be able to view background checks it states it cost $30 for one month. In the fall of I placed an add for an after-school nanny. Within two weeks we realized this was not a viable place to search for care givers and made other arrangements with a school program. I removed my add from the site. Since then, I have not received a single email, regular mail, payment confirmation, contract renewal information any or any contact from Care.com. I had forgotten about them, until fall 2011 (2 years later) when I changed credit card numbers. I then received an email from them stating that they were not able to process my $30 monthly payment... I then called Care.com and yes for 2 years they had charged $30 a month for a total of $720.00!!! To my credit card. Yes, shame on me for not noticing and checking every statement... And I will be checking past statements today, because I think they must be billing under some other name. I will also be going to my bank to see about a fraud report and how I may recoup some of my lost money. Please avoid this company! It has no interest in matching care givers with jobs. They are only trying to separate you from your money. I mean seriously... Who would need two years to constantly search for a nanny? A care giver search is usually a one-two week process... And the very fact that they auto renew without sending email payment confirmation demonstrates their deceptive practice!!!

Company: Care.com
Country: USA
Site: care.com

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