Bank of America
Poor Mortgage service

Requested a house mortgage refinance using the excellent Lender of America. Mortgage official said I had been pre-approved but I had a need to deliver evidence of flood insurance. He also stated no additional info was required at that time. Per week later I obtain a notice from Lender of America requesting 13 what to show I've the belongings I told them about. Effectively the notice arrived Friday evening also it stated easily didn't provide them with all of the info they required by Sunday plus they are not really available on Saturday my weight could be terminated despite the fact that I currently settled them $400 for that mortgage program. I talke dto my mortgage specialist and he explained I'd need to send within the info. It had been about 50 websites. I told him I really could email it much easier since I dislike fax machines. Would you understand how much it costs to visit Kinko's and send 50 websites? Ithought it was uncommon which I ought to have the ability to email the info, and so I delivered a contact to his boss along side many speech communications but nonetheless haven't got an answer. BOA doesn't have claims division and that I am going insane. Since I have didn't wish to cancell my weight, I sent all 50 websites. Just required 5 trys. You are able to examine your staus online that we do every single day and nothing appears to hppen there. Our 4.5% price may result in thirty days plus they are pulling it out till it'll increase.

Company: Bank of America
Country: USA
State: California

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