Allstate Financial Services
Allstate Adjustment Bureau Deducted unauthorized amounts from my checking account, No payment arrangements in writing, Took money out before the due dates, Rude on phone and won't answer calls

I was assigned to Allstate Financial Services when one of my credit cards was charged off. I made payment arrangements for monthly drafts from my checking account. Then in October, they took out two payments, two days apart. When I called them on it, they told me I was wrong, even after I faxed them a bank copy of the cleared check. They were very rude and hung up on me. I did get a refund check a week later. New payment arrangements were then made and the balance was given to me, still nothing in writing. Then in December, they took over $700 from my checking account when all I authorized was $100. My balance at that point was only a little over $400. They literally stole the extra $300 from me. They claimed they sent me a refund check for the full $700, but almost two weeks later, I have received nothing and everytime I call, I get a different story and passed from person to person. I am behind on my mortgage payments because of this. I do not know what to do, but I am writing this because I want to warn others to make sure you get arrangements in writing and DO NOT give out your checking account number until you do. They told me I owed the $700 balance, but I knew I accepted a settlement for less, but since I don't have it in writing, I'm afraid I am out the money. I will persist, however, and report these people to every agency that I can, including my local police.

Company: Allstate Financial Services
Country: USA
State: Nevada
City: Las Vegas
Address: 1050 East Flamingo Road Suite 320
Phone: 7027967600
Site: allstatefinancial.com

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