BB&T Branch Banking and Trust
Charged twice for overdraft on the same item, $35 each

I too was charged twice for overdraft on the same item. I mistakenly wrote a check on 12/15/09 for which I did not have enough to cover it. I was charged a $35.00 fee on 12/15/09. On 12/21/09 I was charged another $35.00 for the same item. I went to the bank to ask that the second charge be removed and was treated rudely, as others have stated. This is not the first time this has happened, and I have always been treated very badly. I finally said enough and closed my account as of 01/06/10, and I am very happy that I do not have to deal with this poor excuse for a business any longer. I am now happy to be with Chase, where I am treated with respect and excellent, fair service. I intend to report them to the BBB, as a previous reporter did, with success in getting her fees returned. I hope I am as fortunate.

Company: BB&T Branch Banking and Trust
Country: USA
Site: bbt.com

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