Fry's Electronics
Warranty jokes - return or exchange faulty product

I should have learned by now after prior negative experiences with Frys. Hey, I figured getting the extended warranty would have my back. Guess again... Bought a color laser printer with the extended warranty in April. It died the end of September. With the replacement printer, after the cartridges are gone and I complain, I'm told it's like a loaner car — you have to buy the gas. Yeah, but I at least get a full tank of gas and it doesn't set me back several hundred bucks to fill it!

After numerous instore visits to get the status because a phone call doesn't get you anywhere, no one can tell me where my printer is, the status, etc. I was promised an email, not seen it yet. Court of law the next stop???

Company: Fry's Electronics
Country: USA

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