Priceline.com
Unauthorized billing

I purchased a ticket from priceline. When i got the iteneray the ticket was backwards. I keyed in the computer that i was leaving jackson, ms on 11/15/07 going to toledo and leaving toledo on 11/25 instead the itenary that they gave me once i purchased the ticket was backwards. I called them immediatly and told them of the error. Not only did they charge me a $100 fee for cancelling a trip that i didn't ask for they refused to refund the money into my account until 7 to 10 business days. The ticket was for my daughter who is in college. The college closses on 11/16 and the students must vacate, but because priceline took the last money that i have in my account i am unable to get her home and she's stuck in ms. With no place to go for ten days..

Company: Priceline.com
Country: USA
Site: priceline.com

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