Navy Federal Credit Union
Customer service
- 11-17-2009
- 5
This really is undoubtedly the toughest department NF has. The supervisors Christina and Nicole are sluggish and incompedent. The outlines are usually out the doorway. So when you've a problem they'll not emerge to recognize it. I had been standing in-line as typical and noticed Nicole problem at another worker before atleast 30 clients. I couldnt actually get Christina the supervisor out to recognize financing problem on my software. She informed the MSR to inform me that she'd contact me back. She never did. Ive been below for just two decades plus they have experienced atleast 25 workers come thru there. You will find prob 2 workers for the reason that entire department that understand what is certainly going on. There's a significant management and perhaps an EEO problem for the reason that department that requires to be resolved. The administration is terrible.
Company: Navy Federal Credit Union
Country: USA
State: Tennessee
City: Millington