Green Dot Corporation - Columbus Bank And Trust Company
Columbus Bank and Trust Company Bought card from the company, they said my SSN was invalid. Trying to call in to get a refund, but can't speak to rep

I purchased a Green Dot Visa Card at Walgreen's on Wednesday, November 4th and loaded $20 onto it. That night, I called in to activate the card. I was told my Social Security Number was "Invalid". I waited forever to be put on with a supervisor because, obviously, my SSN is valid. He told me the system "locks" the card and makes it "impossible to validate" after the Social is rejected. I was informed that I could either:

A. Receive a mail refund in 7-10 days
-This would not be adequate (I thought) because I needed to make an online purchase with the next couple days and that would slow me down.

B. Buy another card and they would refund me and credit me the money I paid for it entirely.
-This seemed to be a much better option... Until I found out Green Dot was raising it's rates a dollar a month, has piss poor customer care, and charges 5 dollars to add funds to a card.

Company: Green Dot Corporation - Columbus Bank And Trust Company
Country: USA
Site: greendotonline.com

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