Citi Bank NA
Cancels credit card w no prior notice, refuses to pay last billing cycle's rebates
- 10-27-2009
- 19
Citibank's Shell Mastercard was canceled on me with no prior notice 2 weeks ago. The rebate for the last months usage was not posted and will not post.
They are within their rights to revoke a card for any reason, however they are still responsible for providing me with the rebate that is owed.
Sandy Larson is the VP of Customer Service with Citibank card services. I will be having an interesting conversation with her tomorrow hopefully.
I am waiting for my rebate to post so I can pay the card off in full and be done with citibank for good.
Company: Citi Bank NA
Country: USA
State: New York
City: New York
Address: 399 Park Ave
Phone: 212559100
Site: citibank.com