Intelius
Unauthorized charges

I made 2 purchaeses in September from Intelius $1.95 and $4.95 and then in October, I have two charges from MVQ for $24.95 each.

When I called my credit card company, they transferred me out to MVQ who said it resulted from a membership enrollment through Intelius. I explained that I only made a purchase, I didn't enroll in anything. They said they would cancel my memberships and refund the money. I am very careful when making purchases on the internet. I read everything. I never saw anything during my purchase with Intelius that would have automatically enrolled me in any memberships.

I also filed a complaint with the BBB. The BBB report says they are working with Intelius to make disclosure of these "temporary memberships" more obvious during the purchase process.

Company: Intelius
Country: USA

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