Fairbanks Capital Corp
Collection Calls Start Right After Due Date Despite Grace Period

We got bought buy fairbanks from another company. We have the same due date every month. We were told we have a 15 day grace period before the payment is consider late.

From the beginning they started calling the day after the first due date. I have never once (even if I had to pay the outrageous 15.00 fee by phone) missed the grace period.

We asked that they please stop calling until that 16th day mark. They did stop for a while but continued to send letters even after payments have cleared the bank showing we were a month behind.

Yesterday the calls started again. My due date is the 14th... They started to call on the 16th!!!

I work in collections and all my customers have no grace period and we call right away. They get angry and I understand but they do not have that grace window and took that on when they signed their loans. We didn't!!!

I want the letters and calls to stop and only feel I deserve it if I hit that 16th day mark. If I think it may get close I even take the time to call in and let them know when it was mailed or pay the jerks the 15.00 so I won't get charged the 24.00 for late fees. (I will give them credit for never having charged us with that but it wouldn't surprise me if they did).

Enough said

Company: Fairbanks Capital Corp
Country: USA
State: Florida
City: Jacksonville
Address: 10401 Deerwood Park Blvd
Phone: 8138706775

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