Huntington National Bank
Inaccurate Online Balances and $37.50 NSF Fees After Software Change

Business & Finance

Being a customer of Huntington Banks for over eight years I had been very happy with their service. Until recent changes in the economy I have noticed their online banking service displays inaccurate balances, pulls posted items that have been paid out of the posted back to pending transactions. Also the posting dates are labled incorrectly and the transaction dates show incorrectly. Like most individuals in today's economy $37.50 a pop is outrageously high and when I had started with the bank had to pay only $17.50. When you have a legitimate complaint, they tell you you have one courtesy NSF fee return and any others you are basically SOL... One of the reasons I have stayed with this bank is because of their past fairness with NSF charges and fees. I have started making screenshots of my account a day before and then a following day my account is close to zero. I have brought in proof that this happens and they tell me not to trust what is displayed online because it is not accurate. They want me to maintain a bank registry on paper even though 90% of my transactions are electronic. Most of my NSF fees I have ever had are because within my busy lifestyle I depend on the online accounting of my transactions. I am sure other banks are ripping people off this way, I never had NSF fees like this, they have definitely changed the software to benefit the bank. I am almost ready to work with cash and tell the banks to find a place for their robbery.


Company: Huntington National Bank
Country: USA
State: Ohio
City: Columbus
Address: N. High ST
Phone: 1800802265
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