Bank of America
Home mortgage

I was pre-approved for a home mortgage with Bank of America six months ago. Once finding a home, I submitted the loan application and all of the paper work that they requested. I have been ready to close for two months now. They have post-poned the closing 3 times already, citing one ridiculous reason or the other. The first reason was that they needed additional information from the appraiser. The 2nd reason was due to needing additional forms signed. The third reason was that they needed proof that I was going to occupy the house. The house that I selected was below the pre-approved amount and appraises for more than the asking price. I have a stable income, a credit score of over 700 and a good credit history citing no late payments. The only reason that I can see for dragging out my mortgage is possibly due to my age of 66 or to poor customer service.

Company: Bank of America
Country: USA
State: North Carolina
City: Charlotte

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