American Express
2.7% Foreign Conversion Fee Charged on Overseas Transaction

Business & Finance

I made a foreign transaction that the merchant said could have been billed in us dollars except when using the amex card. American Express then charged me a 2.7% "conversion fee" that http://www.travelfinances.com/blog/index.php/08/26/american-express-skews-exchange-rates / SAYS "what American Express is telling us here is that they do NOT base their exchange rate on the rate they actually paid for the currency in question. Instead they search for the highest rate that another source paid for a currency, then add an additional 2%" (AMEX increased the rate to 2.7% earlier this year)

I have tried to address this with their offshore email service center to no avail. The point is that amex has a policy that assures that they can pad their pockets with an excessive "conversion rate" when mastercard and visa could be billed in dollars. Better yet, capital one does not charge any foreign transaction fees and that is why unless you want to throw your money away, you would be better off leaving amex at home (where no merchant wants to take amex either)


Company: American Express
Country: USA
State: Texas
City: El Paso
Address: P.O. Box 981540
Phone: 8005284800
  <     >  

RELATED COMPLAINTS

American Express
Online Survey Ends After Low Satisfaction Score

American Express
Collections Threat And Plum Account Cancelled Despite Payoff

American Express
Credit Limit Cut in Half Without Notice and Rate Raised to 28%

American Express
Card Useless With Poor Acceptance And Service In Pakistan

American Express
Unauthorized 99.95 Dollar Family Club Membership Charge Added

American Express
Interest Rate Raised After Account Closed and Opt Out Refused

American Express, AMEX
Interest Rate Raised to 27.4% After a Slightly Late Payment

American Express
Default rate of 27% applied to many cardholders

American Express
Interest Rate Raised Nearly Four Percent Without Opt-Out Mailer

American Express
Paid $180 to Cash Traveler's Checks Advertised as Free