American Express
Credit Limit Cut in Half Without Notice and Rate Raised to 28%

I have been an Amex card holder for over 20 years, using several at one time. I have a blue for business amex credit card, and my card limit was cut in half without notice, which meant that the balance on the card was over my "new limit", which has now affected by credit report. And because I am now over my credit limit they raised my interest rate to 28%! I've called and tried dealing with their customer service people who are rude and don't want to help. I was transferred to 4 people and was finally told to write to

Ms. Michelle Geithers-Clark at
Consumer Relations, American Express, who has not bothered to respond. They are no longer a prestigious company. What a way to treat a long time customer. As soon as I pay off this balance I'm leaving my Amex at home! It's disgusting.

Company: American Express
Country: USA

  <     >