7-Eleven
7-Eleven ATM Stole My Money Ormond Beach

I am about to cry today. I went to 7-eleven store to withdraw my last bit of money on this earth from my Paypal debit card to pay my past due water bill. I made the ATM transaction and when it was about to dispense the money, the machine hung up and never dispensed my cash.

I called the store manager over and his solution was to pull the plug from the machine and tell me the transaction probably didn't go through.

I went home and checked my Paypal and sure enough the money was debited from my account. So I go back to 7-11 and they tell me to call the ATM company number which I do and some guy asks me for the last four digits of my card. I give him the digits and he says he sees that the ATM never dispensed the money and that I will have to call Paypal and have them mail me some form he said is "Federal REgulation" and wait for the investigation. This will probably take six months.

My money is missing. I feel like somebody broke into my house and robbed me. I needed that money today, not six months from now.,

I'm at my wit's end with this.

-Frustrated in Florida

Company: 7-Eleven
Country: USA
State: Florida
City: ORMOND BEACH
Address: 520 S ATLANTIC AVE

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