CitiBank
Mortgage account

I dropped behind 4 weeks on my CITI mortgate and named to determine what might be completed to prevent forclosure. I had been ready to instantly spend the final 3 months however the woman about the telephone desired to set up an agreement to "catch-up" about the exceptional stability by the addition of $800 to my monthly obligations for that next six months. I described this could be challenging since itis difficult enough to pay for the reqular quantity. She was excessively ethical and useful, but should have been a new comer to her placement since she set me on-hold several times, attempting to exercise a brief phrase cost intend to catch-up. Although on-hold, I sarcastically believed to my spouse that I am attempting to perform anything out-but they appear to want me to pay for much more and I must simply "let them know whatsoever they need"... instantly, someone else which was checking the phone call abandoned and incredibly harshy stated that they might not do-nothing for me personally and called me towards the CitiBank lawyer. I had been actually prepared to delay my additional funds, resources, vehicle, etc. And provide the bill as much as compensated entirely, but was refused by Citi worker #RG18049. Then he called all issue to Citibank's lawyers. I actually donot understand what to complete at this time I'm prohibited to create my bill curent. Evidently this person was having a poor evening and chose to remove it on me.

Company: CitiBank
Country: USA

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