Citibank/online banking
$6500 obtained from my account without my agreement

I've been a person of citibank since 2000 and also have utilized their online bank funds and exchanges ever since then.

On December 6 your final car exchange cost of 3,250 was finished and that I terminated all potential exchanges to that particular consideration.

On January 6, Citibank IN ERROR AND WITHOUT MY AGREEMENT, delivered another automated move for 3,250 hence debiting my bill.

After I reported they declined to place the cash in my consideration given that they couldn't get the resources in the receipient bank Wachovia. They recognized in my experience they'd no idea how this occurred and guaranteed me it might not occur again. Nevertheless, they didn't credit me the 3,250.

On February 6, Citibank again delivered a of 3,250 to Wachovia and again debited my consideration and explained they didn't understand how this may occur.

Now they acknowledged my bill using the Feb quantity of 3,250 but nonetheless not my January money. Centered on this encounter I instantly removed my resources.

They still haven't delivered my Jan resources, never described what occurred written down, and today have positioned me in selection for 3,250 that we eliminated in Feb even though they still owe me the 3,250 they required from my bill in January.

To sum up, Citibank includes a obligation to safeguard my money on deposit. Citibank had no to instantly eliminate anything from my consideration on January 6 or February 6. Citibank must convince me the account-holder that I DID SO NOT CANCEL THE JANUARY AND FEB exchanges then I'll happily take responsibility.

I'm 65 and gather social protection. Could you envision having your bank acount altered towards the melody of $6,000 by your lender without your understanding?

I wonder how many others purchased their online system without any ethics eliminate cash from their records.

Company: Citibank/online banking
Country: USA
State: South Carolina
City: Mt Pleasant

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