Qwest
Excessive fees
- 03-03-2009
- 20
I had been billed $900 to stop my phone support! After I asked why there have been these excessive costs I had been informed I had been in a unique business-plan and may not stop my telephone support without $300 per point for 3 lines. I told them I never registered for this course of action and requested to determine my agreement. They explained it had been spoken. I called numerous occasions to protest plus they explained they'd examine. I never received a callback. I eventually talked for them plus they stated the costs might remain.
Company: Qwest
Country: USA