Cashnetusa
Withdrawing funds early when asked NOT TO!
- 02-09-2009
- 3
I contacted customer service and told them that they had my pay dates incorrect and they assured me the problem was fixed. They took the money out of my account on a Friday when I get direct deposit and it made my account overdrawn which cost me an additional $70.00. When I contacted them today I was told that they could not help me because they checked the online chat session and that I only mentioned my second pay date. This makes no sense to me. Why would i have contacted them on the 3rd of the month regarding my second payment in the month when the next paydate was the 8th of the month. They withdrew the funds on the 6th anyway. The customer service clerk and the supervisor could have cared less. It was their error and they refused to acknowledge it. I will never ever do business with this company ever again!!!
Company: Cashnetusa
Country: USA
Site: cashnetusa.com