Bank of America
Mortgage
- 01-30-2009
- 3
I want to point out to you the orginal sales contract for 4653 Warm Spring clearly showed in the description that the property had a mobile home on it. The Survey clearly points out there was a Mobile Home on he property. These were known to the Bank of America from the very beginning (1-7-09) and again on (1/09-09).
Was this noticed by you or your staff? NO.instead you darg me out for wekks until the last minute. Finally, on 1-30-09, you asked if this was a Mobil Home. This clearly shows the inability of the Bank of America to conduct their business in a professional manner. It shows the complete disregard for the customer. If I had been told on 1-7-09 that the Bank of America did not loan on Mobil Homes we could have saved a lot of frustration and pain.incidently, 1 continued with the deal and paid CASH. However, your ineptness and haphazard way of handling this situation has prooved to me there is a total breakdown of professionality with in Ban of America. Because of the way I was treated, and based on this matter, I will be changing to a bank that will show me some respect and consideration. You must realize I have been with the Bank of America for over 20 years, had over 6 loans that was always paid off early. I would estaimate over the 20 years I did over 3 million dollars with the bank.
Company: Bank of America
Country: USA
State: Texas