Midland Mortgage Co
Two-Hour Hold and Ignored Faxes on Deployed Seller's Mortgage

I have been trying to contact this company for weeks. The seller of a home I want to buy has his mortgage with them, and he called them and gave me access to his mortgage account while he is deployed overseas. You stay on hold for over an hour and never get anyone to answer. I used the 800 number and left it holding for 2 hours and 13 minutes. Someone finally picked up and told me that my access to his mortgage has expired. Unreal.

I have an offer on his home for a short sale. I believe that if we do not get them to give me just a form to fill out, this military man will lose a good buyer and have to foreclose. I sent 4 urgent faxes to the fax number asking someone to contact me, and those have all been ignored also. There is no customer concern and no urgency with these people. I see that there are numerous complaints with this company. Do the CEO and president of this company know that this is going on? Obviously not.

Company: Midland Mortgage Co
Country: USA
State: Oklahoma
City: Oklahoma City
Address: PO Box 26648
Phone: 8005523000

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