Suntrust banking
Accounts

This lender has truly triggered a in my own living! To begin with I transferred my student pell grant look at my consideration 12/9. I requested the teller before the deposit when the funds might display on my consideration since I'd be losing sight of city on that friday. Her reaction was yes the cash might post to my bill. I quit for my journey earlier then anticipated on that wens. Day. After I visited my consideration that friday I observed the total amount wasn't avaliable i named customer support and was informed the funds wouldn't be avaliable til mon due to a store (1st-time I actually heard this data.) I subsequently told the consultant my problem and he or she transferred me to some boss. The boss linked me towards the department were I transferred the check. She also explained the telller wouldn't have recognized the cash could be on-hold and also the computer picks. I subsequently was attached to the financial institution. The boss there described just like the consultant and also the superevisor from customer support and that I described my problem. Today I'm in another condition don't forget that Without Any Cash! The financial institution boss and customer support explained the cash could be avaliable today 12/15. I visit create the reservation also it was rejected I then examine my online data and also the same task was published. I subsequently named customer support again and today the data I had been provided is the fact that it'd not be accessible til 12/16. I subsequently was set on store from the consultant from 6:45 til 7:24 awaiting a boss after which was hungup on. I now after I named there is a saving stateing that telephone calls are watched if you have reps in the samr department supplying incorrect data. For your customers this doesn't appear good-and today I'm lacking times of function and my holiday is heck No cash and haveing to request others to assist me that don't nonetheless me has had my entire life to some whole nother level Cheers SunTrust.

Company: Suntrust banking
Country: USA
State: North Carolina
City: Raleigh

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