Bank Of America
Seven Day Hold on Check Caused Five Overdraft Fees

On 7/16/08 I made a check deposit of $1200, this was not a personal check but a check from a large bank institute. On 7/22/08 I received a email alert stating that I was getting hit with 5 overdraft fees at $35 each. I called the 800 customer service number on the same day 07/22. I spoke to a guy and he said that there was money available and that there shouldn't be any overdraft fees and he said he would get them removed.

However today I checked my account and it is still showing the 5 overdraft fees so I called the BOA customer service number again and spoke to a different lady who said that I am getting those fees because there was a hold placed on the check I deposited 07/16 for $1200. And that even though I deposited the money on 07/16 BOA decided to put a hold on the check which they say didn't get released until 07/22/08. And that the overdraft fees were from transaction that took place on 07/21/08.

The problem is that I deposited the check on 7/16 and Bank of America conveniently waited until 07/22 to release the hold one day after I made a transaction so they could hit me with the overdraft fees. I have never had a check placed on hold for more then one day or so, but for some reason BOA decided to put a hold on this check for 7 days. I feel like I have been misinformed and greatly taken advantaged of. I also believe that this hold was put on intentionally so they could charge me these fees.

I do understand charging someone overdraft fees for not having enough money in their account but in my case I did have the money in my account, however BOA for the first time ever decided to put a hold on the check for 7 days.

Company: Bank Of America
Country: USA
State: Texas
City: San Marcos
Phone: 8004321000
Site: bankofamerica.com

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