Direct TV
Unauthorized billing

Direct tv stole $891.87 from our checking account without authorization. We called them and they claimed we authorized this theft when we signed a contract with them.

We canceled our service with them because of the crappy service we were getting. Could not watch the tv most of the time due to no signal and when we would call it would take weeks to get it fixed.

We were 2 months short of our contract and when we signed up for their service we paid a 300 dollar deposit. They claim that was connection fees. We paid connection fees also. The $300 was specifically called a deposit!

Direct tv told us they would refund part of the money they stole when they receive their equipment back but not all of it. The deposit we paid is just theirs according to them so in all these charlatains stole 1191.87 from us.

Wow for some tv we couldn't watch for about 2 months out of the 10 we had their crap service!!!

Company: Direct TV
Country: USA
Site: directv.com

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