Chasebank
Mr Gregory Vice President Ridgmar Bankchasebank lied Fort Worth

In may a check was presented to the bank. It was not touched by us. The bank which is fine. However when i saw this i called the bank to check on it. The teller told me yes the funds are available. Not knowing difference between cleared and honored we spent money.

Then i was reading on here about the difference we went to the bank. We had several meetings with mr gregory. Our first meeting he said not to worry they would work with us, and everything would be alright. He said everything would be paid not to worry. He did do this. We continued to to be in contact every day. We kept asking about payment schedules. He told us pay what u can when u can. Evry session was like this. Stimulus check came in we ask how much he needs he said whatever you want to pay. Then he told us we need to close this account and open a new one. He stated that we needed to make a payment by june 29th so it wouldnt go to collections.

In this process i was on the account with my mother, which i had not access to except in emergency. Well he opened up an account for us but everything was withdrew from that account. At that time he said yes if you have other accounts that would be done. So he was still saying pay when can how much you can. But everything must go through him.

Ell the nightmare began chase went in and wiped out my moms account. She is on social security and little to live on. Which this destroyed a family. The bank told her that she should have been on account with restrictions of just emergency. When i signed to be on this account i told them before i even signed this was just for emergengy. But all this time mr gregory acted like he was callng people.

When i told him about my mothers account he said well if you would have made some kind of arrangements with the representive the day before they wouldnt have touched my moms account. But mr gregory was withdrawing putting in to the accounts from the beginning.

I have documentation ever meeting we had even notes from telling us about the 29th of june. All i say if you do business with a bank get names keep all documentaion because they come back and say they have the right. He even told us it would be advisable to go to another bank before this hits collections. Also went as far to say chase dosent need this money they have plenty.

Company: Chasebank
Country: USA
Site: chasebank.com

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