Bank Of America
Payment Reported Failed Because of Closed Account That Is Still Open

I have automatic payments set up for my Bank of America (BOA) credit card set to pay a certain amount on the day I receive my e-statement. BOA is claiming that one of the payments was never made because my bank told them the account was closed. The bank account was never closed and none of the other automatic payments have been late or missing or declined by the bank. They were unhelpful on the phone. They told me to take it up with my bank. So I checked into it and of course the bank has no idea why BOA would make such a claim. And of course BOA is charging a higher interest on the supposed missing payment. Grrrrrrr...

Company: Bank Of America
Country: USA
Site: bankofamerica.com

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