Bank Of America
Online Banking Showed Funds Available Then NSF Fee Charged

Paypal, Wells Fargo and I'm sure others post online transactions immediately. If they cannot actually transfer the funds, they list PENDING in real time.

Not Bank Of America.

You won't get any online advice for 24 or more hours.

Case in point.

I went to the ATM, it said I had $32.47. I withdrew $20...

The following 24 hours, my online banking statement said, copied verbatim from my Online summary:

01/16 insufficient funds fee nsf fee $64.00- $51.53-
01/16 cash withdrawal $20.00- $12.47

I ATM withdrew 20 bucks and had a positive balance of $12.47. The next morning I looked at the ledger and they whacked me 64 bucks for NSF.

I called and they said that Online banking doesn't post in real time. And that I took the 20 bucks before it actually posted.

I asked why the ATM gave it to me if it wasn't posted.

They said ATM's aren't that smart...

So their story is that THEY gave me $20 via their ATM from funds "I really didn't have at the time".

And they refuse to reverse the NSF.

I even faxed over my online statement saying that THEIR online accounting showed that I indeed DID have 20 bucks available to withdraw...

They still won't refund the NSF.

I've had it with them.

I even filed a written complaint... And got a letter saying "thanks for your concerns... We'll bring this up to senior management at our next meeting..."

Ho hum...

Regards // Paul

Company: Bank Of America
Country: USA
State: California
City: Laguna Niguel
Site: bofa.com

  <     >