Consumer Portfolio Services
Rep insulted me over payment arrangement, supervisor never followed up

I have been with cps services for 4 yrs now and have never been late. The one time I needed to make payment arrangements because my payroll dept changed dates I was told " don't get mad at me cause you can't pay for a car you know you can't afford" I asked to speak to a supervisor and was told that I must have been mistaken by what I heard. I called from work which is a recorded line and informed the supervisor that and she replied with our lines are recorded as well I will review and get back with you it's been 2 months and it wasn't even documented in my file I'm sure I can pull the phone conversation is there anything I can do?

Company: Consumer Portfolio Services
Country: USA
State: Florida
City: Jacksonville
Address: 3501 Townsend Blvd 165
Phone: 9047440428

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