Bank of America
Long Wait Times at Branch to Switch CD to Next Period
- 09-09-2008
- 4
It was not a first time within 2008 year I went to same office to get services. Each time waiting time for financial service person stretches longer and longer, even you call them ahead. They never consider your work leave as their responsibility. They never suggest for how long your waiting time would be. Today my waiting time was 1,5 hrs. Before I got to a bank clerk just to switch my CD to next period. I had it enough, will never return back.
Also, they have other problems in their system which lowers customer interests and profits Bank. To fix them, you physically have to go to the office and here it is again... Waiting, waiting, for their system mistakes.
Do not recommend working people to have business with Bank of America!
Company: Bank of America
Country: USA
Site: bankofamerica.com