Citibank
Beware Banking with Citibank. They back-date transactions to charge more overdraft fees

I'm closing my account with Citibank after numerous problems over the past year, including the following.

For the first 6 months after the account opened, they held each payroll deposit for 4-5 days before giving me access to it. They back-date transactions, so they can charge overdraft fees. Example - I paid my electric bill 12 hours after I received my direct deposit. They changed the transaction date on my statement to a day earlier and charged me $60 in over draft fees on that one occasion. Over the last year, this has happend 8 times!

I applied for overdraft protection and was told it was approved 4 different times. The 2nd, 3rd and 4th was when I called back to ask why I don't have overdraft protection and they couldn't find a record of my application or approval. After the 4th attempt, I gave up.

It's time to find a bank that's more competent and ethical with my money.

Carisse
Dallas, Texas
U.S.A.

Company: Citibank
Country: USA
State: Texas
City: Dallas
Site: www.citibank.com

  <     >