Bank of America
New ATMs Offer No Privacy and Scanned Deposit Slips Show Personal Data

Business & Finance

I want to complain about the "new" ATMs that are at my branch. These new machines do not allow for any privacy for deposits or withdrawals.

If I don't complain about it, then nothing gets done to change these machines back to a secure screen. I have forbid my wife from any transactions thru the ATM because anyone behind you or even to the side can see exactly what is on the screen.

Also with the scanned deposits, anyone that may lose that transaction sheet could have issues with all the names/addresses/phone numbers that show on the screen receipt.

Did anyone at Bank of America even think all of this thru, I have only 10 mins with the machine making a deposit and withdraw and seen all these security issues!

I would like a response back letting me know if this is how it is going to be with the ATM, (unsecured) because if it is, I need to re-think our banking. (And I do know that Bank of America doesn't care of the people that have been with them for 37 years. Just another account, to BofA)


Company: Bank of America
Country: USA
Site: bofa.com
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