Bank of America
Unreasonable - savings account

I got a withdrawal fee on my savings account last month. When I called BOFA, they told me that the Federal Government had a limit on how many withdrawals you could make a month. They told me it was three including ATM withdrawals. I went to the banking regulation site and in actuality, the number of withdrawals or transfers you can make per statement period is SIX and ATM withdrawals are exempt! I called BOFA back and the customer service rep again tried to blame it on Federal Regulations. He then read it to me and I pointed out the errors. He finally admitted that the policy was Bank of America 's. I felt that I was lied to and I resented the fact that after 20 years of banking with BOFA that they would start nickel and diming me over what they considered "excessive withdrawals" - more than three a statement period. I took my money out of my savings and am currently looking for a bank that adheres to the Federal Regulations of six withdrawals with AMT withdrawals exempt. Shame on you, Bank of America!!!

Company: Bank of America
Country: USA

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