Bank Of America
Bank Error Overdraft Fee Cascades Into Four More Fees

I have a "free" checking account with Bank of America, and this is not the first time I've had a problem with them, but this time I am looking to take further action than just calling there customer service. There was an overdraft fee that was charged to my account, even though I never overdrafted, a $35.00 fee was charged, I made a couple of other payments, and purchases and because of this wrongly charged fee, I overdrafted myaccount by a total of $10.00 (meaning that if the $35.00 fee wasn't charged my account would be not be negative). I was then further charged another 4, yes four $35.00 fees because of one bank error. So now this one fee has turned into five fees.

When I called customer service they told me that is just how there system works and that there was nothing they could do. This is ridiculous, I work at a large national bank, and I understand that they bank is trying to make money, and one way is by fees, but this is unacceptable and now the bank has made a quick $175.00 because they made an error, and there is nothing they can do.

Company: Bank Of America
Country: USA
Site: bankofamerica.com

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