BB&T
Overdraft fees topped $5,000 in six months at my business

I own a small business, and it is very new. I need all the money I can get. I do not have thousands of dollars to float me through. Does BB&T care? NO, they don't. They are charging me to death. There is always a NEW rule that they have as to why I am being charged thousands of dollars in overdraft fees.

First it was my credit card machine. I would batch my machine and it would hit my bank within 72 hours. It would show up as a deposit, BUT the money was not really there for another 24 to 48 hours. About 2 thousand dollars later, they blamed it on my machine company. My machine company blames the bank. So I stopped taking credit cards (which hurt my business), because I cannot wait weeks for my money to REALLY be there. During this time, all the items that came through the bank bounced like rubber, costing me thousands of dollars. Did BB&T show any concern for my money? NO, they had none, because again it was not the bank's fault.

Then we started taking checks. It is a business, and since I can't take credit cards, I had to offset it somehow. The first few months things went OK, with no charges and no mistakes. Then I made a deposit and it showed up on the internet as going in that night at midnight, as did other debits, which in turn bounced. So we went to them and asked WHY I had charges. They said, "Oh well, the debits came in first and then the deposit." Thousands of dollars later, after calling everyone who did work or ever had worked for BB&T, they said "SORRY, we made a mistake" and gave me HALF my money. Not all of it. Oh no, they can't give me all of it.

After that, things were OK for a while. This week it happened again. I made a deposit of 2600.00 (checks) at 9 am. That night it showed in the bank along with 843.00 in overdraft fees. NOW the new rule is that checks that are not BB&T checks will be held for 24 to 48 hours and a GHOST deposit will show in the bank. It will pay the debits, but you will be charged an overdraft fee.

These people do not care about the community. They do not care about anything but getting the overdraft fees. PLEASE DO NOT USE BB&T. They are putting me out of business, and I am sure I am not the only one. I cannot afford this, and they really do not care. They are rude and use whatever excuse they need to keep your money. They change the BANKING rules daily to suit themselves.

Instead of allowing BB&T to put us out of business, we need to fight back. I know just me not using BB&T will not hurt them a bit, BUT if we all take a stand, we can make them do what is right. Over the last 6 months they have taken over 5,000.00 from me. I am sick to my stomach.

Company: BB&T
Country: USA
State: North Carolina
City: Lowell
Address: 830 Groves St

  <     >