BB&T
Debits processed before deposit caused $408 in overdraft fees

BB&T is the biggest ripoff I have ever seen. Can someone tell me how you can check your account balance at midnight and have money in there, have your check direct deposited that same night, and check it again at 5 in the morning to find out that not only do you have no money, you are overdrawn? Their excuse is that they do the checks and debits first (using up all your money), then if you are overdrawn they apply the necessary NSF fees, and then your deposit.

I am so sick of the runaround that you get from them. And now they charge $34 for overdraft fees, and just this week we had a total of $408.00 in overdraft fees. There have been weeks where I printed out a statement every day from my online account and balanced my checkbook daily (and still had money in there, and yes, I took all debit card transactions and POS out too), only to find out that what I show and what they show don't match. And trying to get them to explain it is out of this world. They don't even make sense to themselves. There has got to be a way to put a stop to them taking our money. No wonder they can keep buying up other banks. They are using our money to do it with.

Company: BB&T
Country: USA
State: North Carolina
City: Lexington

  <     >