Citicard
Replacement Card Warning

Business & Finance

I have a current Citicard Mastercard Platinum Select card with a zero balance which I have not used in a while.

Citicard sent me notice that they would automatically send me a new replacement card (new account number, new card) and terminate my old Mastercard Platinum Select account. The new account would have a lower interest rate. Sounds good, except:

A) You have to call to opt out of the replacement account, not to accept.

B) The new account doesnot have any on line account ability to view, pay, etc.

C) All payments have to be done by mail! Oh, yes, by the way... If you are ever late with the minimum payment, all Citicard accounts in your name go to 29 % interest.

For those of us who travel, if you are out of town when the letter comes and you do not return by the time the new card is mailed, you have a new account.

Further, if you are out of town and you have balance, you can't set up a recurring payment for the card because Citicard does not have on line account access or payment.

Please be WARNED. If you take this account offer, you are now forced back to pre-internet days and forced to do business by mail and the possibility of your account being paid late increases - especially if you travel.

Citicard should be ashamed for this action, which I am sure will send many people into a default interest rate.


Company: Citicard
Country: USA
State: Texas
City: Fort Worth
Address: P.O. Box 162567
  <     >  

RELATED COMPLAINTS

Citicard
CitiGroup, Citibank Citicard 0% Interest and Late Payment Scam

CitiCard Mastercard (Citibank)
Raised my interest rate to 29% after one payment missed in error!

CitiCard
Fraud

Sears/CitiCard Account Care
Cancelled account care still billing credit card

CitiCard / Master Card
Were paid off with a check sent to them by citifinancial and they say I still owe

Diggcomm Solutions Technology And Design LLC
DIGGCOMM got me too, on a CitiCard account

Citibank - Citi Cards
Charged insane fees for nothing

Citicard
Citicorp Lied to, rude customer service, rip off, refuse to admit mistake and fix it

O'Neal Consultants - Financial Trust Resources
Claimed to reduce credit cards interest to 6% billed my citicard 2 paymts of $795 on 12/08 & on 12/09. Not cooperating with Citicard or me to return money

CitiCard
CitiCard Calls