Bank Of America Credit Cards
So called "default" account and late charges — beware b of a stinks! Nationwide

Business & Finance

Keep in mind as you read about my "issues" w / B of A that I am a fellow banker — hence my OUTRAGE with these two recent incidents with my B of A credit card.

FIRST ISSUE, I received my statement with the due date of the 14th. I went on line and made the payment and the payment date is set for the actual due date. I didn't change the date, received my confirmation and didn't think twice about the payment that I made. UNTIL...

The next month's statement came in the mail w / a $35 late charge (the payment that was due was only $15 in the first place). I knew that I made the payment timely and went online to check out what I could have done wrong.

Just so happens that I glanced at the calendar the saw the 14th of that month, the due date on the bill, the date that their online system selected as the payment date, was actually a SATURDAY. Therefore, my payment wasn't able to post until the next business day — the following Monday.

I contacted them immediately and received a refund but it got me wondering, how many other unsuspecting cardholders have unknowingly paid this charge because they thought THEY did something wrong?!?!

SECOND ISSUE, I have a substantial credit line on my card w / B of A and carry a minimal balance on the card. Two times w/i a 6 month period, I was late w / my payments — once 2 days (I simply just forgot to make the payment) and the other was < a week (I was on vacation and didn't make the payment prior to me leaving). My bad -- I paid the late charges and started paying attention. Fast forward to the next month's statement...

My statement comes w / a notice that since I was late 2 times in 6 months, my account was considered in 'DEFAULT' and that I would be assessed a interest rate of 33%. WTH?!?!

My two late payments couldn't even be reported to the credit agencies that how insignificant they were. B of A did not reduce, remove or change my available credit on the card. You'd think if I was such a credit risk to them with my DEFAULTED account, that would be the first course of action.

I found it totally insulting that B of A would consider me worthy of such a high credit limit but then lump me into a category of the dead beats that truly are in default and don't make payments AT ALL!


Company: Bank Of America Credit Cards
Country: USA
State: Nationwide
Site: www.bankofamerica.com
  <     >  

RELATED COMPLAINTS

First Premier Bank Credit Card
Late fees

MBNA Credit Card
MBNA America Credit Card ripoff in late charges when paying on net Wilmington

Cfna
Late Fee for Payment Made on Due Date

Best Buy
Late charge fee for paying my invoice or bill early

MedChoice World Financial
Customer No Service

Target National Bank-Target Credit Services
Target Corporation Not posting online payments when made and taking auto payments creating credit balances

Bank Of America
Charges late payment fee on payment due on bank holiday

Hsbc
Late fees!

Orchard Bank
Due Date NOT Due Date—It's a Late Fee Date

Bank Of America
Creative Credit Card ripoffs - Payment received date is always day after actual pmt. Date