Bank Of Hawaii
Making Money Off The 'little Guy's" NSF Fees overcharge, high NSF fees, did not apply transfer in timely fashion and collected $175 in NSF fees

We had an emergency auto repair and transfered money from an E*Trade savings account to cover the extra charges. According to E*Trade, the transfer was completed on 4/4/08 so DH went ahead and charged the $1000 repair to the debit/credit card. Bank of Hawaii, however, did not apply the deposit to our account until 4/7/08 so the repair caused us to overdraw and 6 additional charges got NSF fees of $25 each.

We got $25 in NSF fees for items under $10 - 4 of the items COMBINED equalled less than $12.25 and yet we got $100 in NSF fees for those 4 items (one of those items was $1.50 atm fee b/c I'd used a non-BOH atm that Saturday). The bank has justified the fees as "interest" because they, as a courtesy, pay the charge but charge us the fee. But if they would have applied the transfer when they should have there wouldn't have been an overdraw. Seems they have no problem taking money out the same day but they can't put your money in the same day. Not to mention the money was in the account by the time they went to charge the NSF fees so in total we got $175 in NSF charges for 7 items that were covered by the bank for less than 1 day!?!

Company: Bank Of Hawaii
Country: USA
State: Hawaii
City: Honolulu
Phone: 8886433888
Site: www.boh.com

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