Suntrust Bank
Inappropriate calculation of fees, ripoff practices using fees, holding checks for no real reason
- 01-04-2008
- 34
As may be ascertained from the following information, Suntrust charged fees to my account although my account was not overdrawn. Apparently, Suntrust "reserves the right" to put a hold on checks even though there is no real reason to hold the check.in this instance, Suntrust held $200.00 of a $500.00 deposit made with a bank card check. Why hold part of a transaction? Although the account was not overdrawn, Suntrust charged $105.00 in fees. When I learned that I was being assessed fees, I called the customer service department at Suntrust to find out the reason. The third person I spoke with finally gave me the reason for the hold on the deposit, it was "we reserve the right to". This is absurd. I have discontinued my business with Suntrust Bank.
Date Description Debit Credit Ending Balance
12/19 uaf paid items penalty $70.00 $40.48
12/18 gunn highway $220.00 $110.48
12/18 uaf paid items penalty $35.00 $330.48
12/17 state theatre $62.00 $365.48
12/17 tampa stadium $220.00 $427.48
12/17 atm deposit $500.00 $647.48
Company: Suntrust Bank
Country: USA
State: Florida
City: Tampa
Address: Southwest Corner Of Gunn Highway And Anderson Road
Phone: 1807868787