SunTrust Bank
Fees Charged Though Account Not Overdrawn After Deposit Hold

As may be seen from the following information, SunTrust charged fees to my account although my account was not overdrawn. Apparently, SunTrust "reserves the right" to put a hold on checks even when there is no real reason to hold the check. In this instance, SunTrust held $200.00 of a $500.00 deposit made with a bank card check. Why hold part of a transaction?

Although the account was not overdrawn, SunTrust charged $105.00 in fees. When I learned that I was being assessed fees, I called the customer service department at SunTrust to find out the reason. The third person I spoke with finally gave me the reason for the hold on the deposit: "we reserve the right to." This is absurd. I have discontinued my business with SunTrust Bank.

Date Description Debit Credit Ending Balance
12/19 uaf paid items penalty $70.00 $40.48
12/18 gunn highway $220.00 $110.48
12/18 uaf paid items penalty $35.00 $330.48
12/17 state theatre $62.00 $365.48
12/17 tampa stadium $220.00 $427.48
12/17 atm deposit $500.00 $647.48

Company: SunTrust Bank
Country: USA
State: Florida
City: Tampa
Address: Southwest Corner Of Gunn Highway And Anderson Road

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