American Servicing Company
They lost or stole one of my payments

In march they aquired the mortgage from an other lender, immeditly after they where sending me late notices. I called them and ask them what are they talking about. Their reply was that I didn't send in the march payment. They told me to send them copies of the month in question. So I sent them copies of the month before the month in question and the month after. They said they would investicate this issue. So I waited, and waited. Month or so went by I called back they said they were still working on it.in the mean time my credit is getting destroyed. This is still going on after three years and approx. Eight months credit is destroyed. I've tried for what I know is to be everything for all this time to correct this problem with them. I'm trying to refiance but of course credit score is bad. When I call ASC nobody will talk about it they say they will call me back and don't. There is this other mortgage company that is trying to get me refianced their trying to get answers from ASC and can't. We have asked for payment histories, they have yet to reply. I'm at wits end what do I do.

Company: American Servicing Company
Country: USA
State: Maryland
City: Frederick
Address: 7495 New Horizon Way
Phone: 8888282377

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