American Servicing Company
Rude customer service representatives. Just bought my mortgage requiring us to pay almost $2000.00 in escrow adjustment house has been owned since 2000 mortage sold to different companies never had this problem

I have owened my house since December. My loan has been sold to several companies, in 2007 it was sold to American Servicing company. Immediately they bought my loan thay requested me to pay an amount of close to 2000.00 which they referred to as an escrow adjustment.
I have never had this problem with any of the previous companies that bought my loan. Since april they have been placing my mortgage payment in a suspense account to pay off the above amount and reporting us to the credit bureaus as late sometimes up to 60days.

I pay my mortgage online and I pay on time every month. I have written several letters asking for an explanation of the above amount and why I am being reported as being late even though I make my payment on time every month but the replies have not been satisfactory.

Futhermore I been receiving foreclosure notices every month for the last 11 months. I could magine that the intent is for my credit to be distroyed and me not to be able to pay my mortgage resulting in my house being taken over.

I have called ASC several times but on every occassion the customer service rep that I have spoken to have been either very rude unhelpful or both.
I clearly need help can someone please help!

Company: American Servicing Company
Country: USA
State: Iowa
City: DES MIONES
Address: P.O. BOX 10388

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