Chase Auto Finance
Unprofessionalism!

I received a call at my place of employment. I had fallen a couple weeks behind on my car payment due to financial difficulties, but was in the process of setting up my car payment after receiving funds to make my payment. I received a harassment call at my employment. The "customer service" representative told me I had 1 hour to return her phone call to set up my payment. She was completely rude, harassing and threatening to me. I thought she worked in "customer service"? I made good and returned her call within 1 hour and set up my payment. I told her she had no right to harass me at my employment, but she continued to be totally unprofessional and extremely rude and threatening. A lot of people suffer from financial hardships at some point in their life, but do not have to be harassed or threatened by collectors. I am a supervisor myself. I am a director of nurses at a nursing home and employ over 65 employees under myself. If I ever treated my residents or my staff the way I was treated, I would not HAVE A JOB. What gives them the right to treat people that way? She had no BED SIDE MANNER, that's for certain.

Harrassed in Wisconsin

Tricia.

Company: Chase Auto Finance
Country: USA
Site: chase.com

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