Fifth Thrid Bank
Custermer service made crdit card payment was hit for 138 dollars cleveland ohio
- 11-08-2007
- 8
Today i recieved a call from 5/3 my card is late on payment. They want over $200 to get my account up to date. I checked on line and i made my payment on 11/1/07. Even have a comfirmation #. I used thier on line banking useing make payments. They deducted my payment from my checking account on 11/1/07. You think it's paid wrong.
Now in small print it says (note: the payment is the date on which you want the payment to be processed. The date is automatically prefilled with the earliest possible dare. The payee should recieve the payment wiyhin 5 business days from date) well 5days was 11/7/07 bang they hit me with late fees ($39) over the limit fees ($35) purchase finance charge ($59) cash finance charge ($2.90) plus they want dec payment also.
After talking to someone who couldn't speak clearly i called custermer service. Well you are late they tell me isaid you took my payment on1/1/07 we have processed it yet was the comment. Asked for a manger he was going to re move my fees i said ok but i was going to close my account down because of this and 2 other times. Well he says forget it i'm doing you a favor but you close your account the fees stand. Kind of like black mail.
I hope some one reads this before they go with 5/3 along with the other160 reports on this site. Thank you 5/3 your there for us oh and our hard earned money.
Company: Fifth Thrid Bank
Country: USA
Site: 5/3.com