CitiFinancial
Payment Book Listed 11 Payments of $72.05, Twelfth Not Shown
- 10-02-2000
- 5
Deceptive financing:
I bought two couches from Valley Furniture in Rohnert Park, CA. They arranged financing through CitiFinancial, 1791 Marlow Rd, Santa Rosa. They offered financing with no interest if paid within 90 days.
CitiFinancial sent me a payment book that showed 11 payments of $72.05. Based on this, I decided to make the 11 payments of $72.05 rather than pay the loan in full within the 90 days. It turns out there was a twelfth payment that was not shown in the book like the other payments.
When you get to the last page of the book, at the bottom of the page, there is a notation to call the company to find out the amount of the final payment. It turns out that an additional $72.05 is owed. I called the company to say that I would have paid off the loan in 90 days if I hadn't been misled by this book, and that I considered it deceptive.
They said they would ruin my credit if I didn't pay since I signed a contract. I would like to warn people about doing business with both CitiFinancial and Valley Furniture.
Company: CitiFinancial
Country: USA
State: California
City: Santa Rosa
Address: 1791 Marlow Rd
Phone: 7075264300