ER Solutions
Poor service!

I'm glad to see there are others who are outraged by this company. I had used Cingular for a while as my wireless carrier but was completely frustrated because I could never use my handheld in my house-there was NO reception. I live in Brooklyn and finally a friend convinced me to change carriers because Verizon is the only one here with good reception. I had to bite the bullet and do it because I have 3 kids in school and i have to know where they are. Of course Cingular charged me and because the cost of 'breaking up' with them was a couple hundred plus the high bill of the new service, I sent Cingular partial payment each month -about $50 each time. Suddenly, I received no more bill from them. So busy I didn't think about it. Started getting these calls from a 'machine' -picked up the line and for a good 30 seconds, no voice. I hang up. Finally, they call so many times I get this 'ER solutions identified.' I had just had foot surgery so I think its the company who sent me an electronic pain device. (ER-Emergency Room?) A month later, they're still calling, never leaving a message and never a person. So I never talk to anyone. Finally I get this overexcited self important kid on the line-after I decide to wait to figure this out - who starts aggressively pushing me to pay this Cingular bill and that they had sent a letter out in July (???) i try to explain that I will pay when I get a 'bill' in the mail and that I need to break it down in payments. He starts taunting me that 'Cingular was good enough for two years so what became the problem implying that I'm a 'no-good bill evader'?? Wow... I lost it... I won't put up with that bull - !! How dare he make ANY kind of personal judgments about me and my decisions! Just now I got another 'mouth on the phone trying to push me into making a payment on the phone and they'll 'give me a break' if I do it NOW. This isn't helping them get money from me. I'm going to call Cingular and pay them direct just so I don't have to deal with these guys!!

Company: ER Solutions
Country: USA

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