Capital One Bank
Unjustified overlimit and late fees, and law firm investigating class action

Business & Finance

Note to fellow cardholders of Capital One Visa.
While surfing the net for information regarding the unauthorized use, overlimit and late fees,
I found the website of the law offices which is currently investigating Cap1 for a class action
suit.
I have been complaining to Cap1 customer service since 1997 regarding unjustified overlimit
and late fees and yet to get an explanation. I only have an $800 limit on my card. One month
I had an "available for cash" balance of ~$413 and was still charged an over the limit fee!!!
How often have you noticed that when Cap1 wants to market a service over the telephone, some
consumers get up to 5 calls per day, But when cardholders try to dispute a billing, the calls never get through or complaints go unnoticed?
The website address to make an online comment/complaint to the investigator is: www.lchb.com
It's about time someone has finally decided to take action on the unfair business practices
of Capital One Bank!!!


Company: Capital One Bank
Country: USA
State: Virginia
Phone: 18006085227
  <     >  

RELATED COMPLAINTS

Capital One
Question about whether overlimit fee applies per billing period

Capital One Bank
Fees Continue on Two Charged-Off $200 Cards

Capital One Bank Visa Credit Card
Fees and billing timing designed to trap customers into over-limit charges

Capital One
Low Limit Card Fees Grew Balance Above $500

Capital One
Every Late Fee Paired With Over-Limit Fee on Small Credit Line

Capital One Bank
Miles Redemption Terms Changed Retroactively Without Prior Notice

Capital One Payment Protection Plan
Payment protection paid only part while late fees accumulated

Capital One
Misleading preapproval and late-payment reporting damage credit

Capital One
Improper credit protection charge led to late fees and collections

Capital One
Charged over-limit fees every month on a card I stopped using