Bank of America
They are horrific!
- 06-22-2007
- 13
On april-13, a worker at bank of america keyed in a cost on my charge card bill. The cost was for $272.00. The worker joined the deal quantity (9057) rather than the money quantity of the cost. That converted to some cost on my charge card of $9,057.00!
The moment i noticed this cost on my statement (may 1) i approached the financial institution. They explained that it should be a fake cost which I ought to shut my acct. Although they examine! I decided.
15 days later, not really a term from bofa. I named to check on my stability and also the $9057 cost was still on my bill! Not just that, but attention costs were accumulating, in addition to a restriction charge and late charges when I declined to create a cost till it was sorted out.
65 days later, 23 telephones calls and more than 17 hours about the telephone with bofa, and also the cost continues to be on my acct.! They ultimately accepted to me the way the error occurred and guaranteed me they might repair the problem. 14 days later, nothing. I talked to 11 administrators! Re telling the whole tale repeatedly and once again
Recently i called to check on my stability and also the cash was ultimately acknowledged to my bill! Nevertheless, they didn't credit all of the phony costs on my acct. Because of their neglect!!! I'm still battling to obtain the around $500 in costs back
I expected a boss when they might, in the minimum, reduce my rate of interest to pay me for that real heck I've been through (and am still going through). I had been informed that there is nothing they might do for me personally
DoN't, i replicate, don't utilize bank of america for-anything! Charge cards, examining/savings, whichever! Do not get it done! I've been a person for more than 10 years plus they throw in my own experience! Furthermore, during every one of the 23 telephones calls I've designed to day, not just one lender of america worker has actually apologized in my experience! They're terrible!
Company: Bank of America
Country: USA